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Citizen Services

Overview of American Citizen Services and Contact Information

  • Appointment System for American Citizen Services
    The American Citizen Services Unit has introduced an Appointment System for all services, including passport renewals (and passport extra pages), birth registrations, notarial services, and general inquiries. Please make your appointment before you visit the Consular Section. Beginning July 1st, 2009, for non-emergency matters, only customers with appointments will be admitted into the Consular Section. Appointments may be made at any time via the link below or by phone 06 1 475 4164, Monday through Thursday from 9:00 am to 12:00 noon and 1:00 pm to 4:00 pm, and Friday from 9:00 am to 12:00 noon. For details, or to make an appointment, please follow this link: Make Appointment! 
    To make an appointment regarding Social Security benefits please call the (36-1) 475-4453 phone number.

Overview of Services

The American Citizen Services (ACS) Section provides assistance with U.S. passports, Reports of Births Abroad to U.S. Citizens, Reports of Death, voting abroad, notary services, Federal Benefits, and a few other, specialized consular services, such as repatriation loans, prison visits to incarcerated Americans and welfare and whereabouts queries. ACS cannot act as your travel agent, bank, interpreter, employment office, lawyer, investigator or law enforcement agent, or assist with personal legal, medical, etc., matters. However, ACS can tell you how to receive help on these and other matters. Should questions arise while browsing through this guide, do not hesitate to contact us.  

Contact Information

Mailing/Street Address:

American Citizen Services, U.S. Embassy
Szabadság tér 12.
H-1054 Budapest
Hungary

Telephone:

  • (36-1) 475-4164
  • After-hours (5 p.m.-8 a.m.) emergency calls: (36-1) 475-4703/4924. An Embassy Duty Officer will be on call to handle emergencies.
  • Toll-free number for the Overseas Citizen Services if calling within the U.S.: 1-888-407-4747.
    Callers who are unable to use toll-free numbers, such as those calling from overseas, may reach the hotline by calling 1-317-472-2328 or 1-202-501-4444.

Facsimile:

(36-1) 475-4113/4188

E-mail:

Public Hours:

Monday-Thursday 9 a.m.-12 p.m. and 1 p.m.-4 p.m.
Friday 9 a.m.-12 p.m.
A person with a lost or stolen passport may come in at any time during business hours.
ACS is closed on Hungarian and American holidays.

Last updated: 11/04/2009

Make Appointment!

Make Appointment!

Make Appointment!

H1N1 Influenza Info

Flu.gov

• CDC: H1N1 Influenza
• HHS.gov
• H1N1 Influenza Information 
(U.S. Dept. of State)
• Pandemic Influenza Fact Sheet 
(U.S. Dept. of State)
• European Centre for Disease Prevention and Control